My guitar arrived in great condition, no shipping damage. Packed very well. The finish is flawless. I literally cannot find a blemish. The action is nice and low and the frets seem level and no fret buzz. Hard to believe it seems to be set up well from the factory. Ironically this is my second mail order guitar that was set up well. Maybe it's just luck. Weather was warm, so I didn't really have to let it acclimate much. Took my time slowly tuning up, as I didn't want to put too much tension on the neck too quickly. Factory strings shipped quite loose. I'm sure these strings are crap, but I will leave them on for a bit until I get the guitar "broke in" and then put some quality strings on her. Pickups are clear, and nice tone. Not very hot pups, but I didn't expect that on a guitar at this price point, but they're surprisingly decent. Tone and volume knobs function as designed. Some of these models came with Grover locking tuners, this one did NOT. Once the strings stretch in and the neck settles, I'll have a better idea of tuning stability. The obvious items worth upgrading would probably be the tuners and the nut. Other than that, very pleased. Stunning beautiful instrument. Helluva guitar for the price point. ($189).